ENERTZY INTRODUCTION

What is ENERTZY Portable Power Station?

ENERTZY portable power station is a compact and portable device that provides electricity when you're not near a regular power source. It works like a big battery and can be used for camping, outdoor activities, emergencies, or anywhere you need electrical power. You can plug in or charge various devices like phones, laptops, lights, and even small appliances. It's like having a small, movable electric outlet with you.

什么是ENERTZY Portable Power Station (便携式移动电源)?

ENERTZY Portable Power Station (便携式移动电源)是一种紧凑便携的设备,当您不在常规电源源附近时,可提供电力。它类似于一个大电池,可用于露营、户外活动、紧急情况,或任何需要电力的地方。您可以插入或为各种设备充电,如手机、笔记本电脑、灯具,甚至小型家电。它就像随身携带一个小而可移动的电源插座。

Apakah ENERTZY Portable Power Station (Stesen Kuasa Mudah Alih)?

ENERTZY Stesen Kuasa Mudah Alih adalah peranti yang padat dan mudah alih yang menyediakan elektrik apabila anda berada jauh dari sumber kuasa biasa. Ia berfungsi seperti bateri besar dan boleh digunakan untuk perkhemahan, aktiviti luar, kecemasan, atau di mana-mana anda perlukan bekalan kuasa elektrik. Anda boleh mencucuk atau mengisi pelbagai peranti seperti telefon, komputer riba, lampu, dan juga peralatan kecil. Ia seolah-olah mempunyai soket elektrik yang kecil dan mudah dibawa ke mana-mana.

ELECTRICITY TERMS

What do the nouns V, W, A, Wh, and Ah represent?

"V" for Voltage: Measures electric potential or force.  
"W" for Wattage: Quantifies power, usage or generation.  
"A" for Amperage: Indicates electric current intensity.  
"Wh" for Watt-hour: Used to measure energy, typically for batteries.  
"Ah" for Ampere-hour: Measures battery capacity in current over time.

Can you provide a simple explanation of V, W, A, Wh, and Ah?

Let's break it down in simple terms:
1. Voltage (Volts, V): Voltage is like the "push" in electricity. It's the force that makes electricity flow. Think of it as the pressure in a water hose - more voltage means more push.
2. Wattage (Watts, W): Wattage is the "amount" of electricity used or produced. It tells you how much power something consumes or delivers. For instance, a 60-watt light bulb uses 60 watts of power.
3. Amperage (Amps, Ampere, A): Amperage is the "flow" of electricity. It shows how quickly electrons move in a circuit. Picture it as the rate of water flowing through a pipe – higher amperage means more electrons are moving.
In summary, Voltage is the push, Amperage is the flow, and Wattage is the actual amount of electrical power. They are related, with Watts being the result of multiplying Volts by Amps (Watts = Volts x Amps).

V、W、A、Wh和Ah这些名词代表什么?

"V" 代表 "伏特"(Voltage):电压或电压差,表示电力的推动力。
"W" 代表 "瓦特"(Wattage):功率,表示电的能量使用或产生。
"A" 代表 "安培"(Amperage):电流的强度或流动速度。
"Wh" 代表 "瓦时"(Watt-hour):用于测量能量的单位,通常与电池容量或能耗相关。
"Ah" 代表 "安时"(Ampere-hour):电池容量的单位,表示电池可以提供的电流和持续时间。

可以简单解释 V W A Wh Ah?

当谈到电学概念时,以下是用简单的词语来解释电压(Voltage,伏特,V)、功率(Wattage,瓦特,W)和电流(Amperage,安培,A)的方式:
1. 电压(Voltage,伏特,V):电压就像电路中的“推动力”。它代表着推动电荷(通常是电子)流动的力量。可以将它想象成水管中的水压力 - 更高的电压意味着更大的推动力。电压以伏特(V)为单位。
2. 功率(Wattage,瓦特,W):功率是电器消耗或电源提供的电能“量”。它告诉你某物消耗或提供了多少电力。比如,一个60瓦的灯泡消耗60瓦的电力。功率是电压(V)与电流(A)相乘的结果:瓦特 = 伏特 x 安培。功率以瓦特(W)为单位。
3. 电流(Amperage,安培,A):电流就像电路中的“流动”。它表示电子在电路中的流动速度。可以将它看作电流的流速,更高的电流意味着更多的电子在流动。电流以安培(A)为单位。
简而言之,你可以使用水流在水管中的类比来理解这些概念。电压就是推动力,电流就是流动速度,功率就是实际的电能量。它们之间存在关联,瓦特是伏特与安培相乘的结果(瓦特 = 伏特 x 安培)。

Apakah yang diwakili oleh kata benda V, W, A, Wh, dan Ah?

"V" untuk Voltan: Mengukur potensi elektrik atau daya.
"W" untuk Wattaj: Kuantifikasi kuasa, penggunaan atau penghasilan.
"A" untuk Amperan: Menunjukkan keamatan arus elektrik.
"Wh" untuk Jam Watt: Digunakan untuk mengukur tenaga, biasanya untuk bateri.
"Ah" untuk Ampere-jam: Mengukur keupayaan bateri dalam arus dalam masa.

Bolehkah anda berikan penjelasan ringkas tentang V, W, A, Wh, dan Ah?

Dalam terminologi elektrik yang mudah difahami:
1. Voltan (Voltage, Volt, V): Voltan adalah seperti "tekanan" dalam elektrik. Ia adalah daya yang mendorong aliran elektrik. Bayangkan ia seperti tekanan dalam hos air - lebih banyak voltan bermaksud lebih banyak daya dorongan.
2. Kuasa (Wattage, Watt, W): Kuasa adalah "jumlah" elektrik yang digunakan atau dihasilkan. Ia memberitahu anda berapa banyak kuasa yang digunakan atau dihantar oleh sesuatu peranti. Sebagai contoh, sebuah mentol 60 watt menggunakan 60 watt kuasa.
3. Amper (Amps, Ampere, A): Amperage adalah "aliran" elektrik. Ia menunjukkan betapa cepat elektron bergerak dalam litar. Bayangkan ia sebagai kadar aliran air melalui paip - amper yang lebih tinggi bermaksud lebih banyak elektron bergerak.
Secara ringkasnya, Voltan adalah daya dorongan, Amperage adalah aliran, dan Kuasa adalah jumlah sebenar tenaga elektrik. Mereka berkait rapat, dengan Kuasa adalah hasil daripada mengalikan Voltan dengan Amper (Kuasa = Volt x Ampere).

USAGE & DURATION

I need to use for xxx. Which one is suitable, and how long can I use it for?

We need to know the wattage and duration of use for your appliances, and we will recommend the most suitable product based on your needs. 
Calculation formula: (Wh ÷ Usage Watt × 0.8 = Hours)
Example A: Rice cooker 800W, need to use for 2 hours. 
Example B: Camping for 2 nights,  need to use a USB light, USB fan, and charging phones. 
Example C: For Night market, 5 LED Light for 18W each, need to use for 6 hours.

我需要使用某些电器,请问适合用哪一个款,以及能使用多长时间?

我们需要知道您家电的瓦数和使用时间,然后我们将根据您的需求为您推荐最合适的产品。
例子 A:电饭锅 800W,需要使用2小时。
例子 B:露营2夜,需要使用USB灯、USB风扇和给手机充电。
例子 C:夜市,5个LED灯,每个18W,需要使用6小时。

Saya perlu guna untuk xxx. Mana yang sesuai, dan berapa lama saya boleh guna?

Kami perlu tahu daya dan tempoh penggunaan alat elektrik anda, dan kami akan mencadangkan produk yang paling sesuai berdasarkan keperluan anda.
Contoh A: Penanak nasi 800W, perlu digunakan selama 2 jam.
Contoh B: Berkhemah selama 2 malam, perlu menggunakan lampu USB, kipas USB, dan mengecas telefon.
Contoh C: Untuk pasar malam, 5 lampu LED masing-masing 18W, perlu digunakan selama 6 jam.

DISCOUNTS INFORMATION

Is it possible to get a discount?

Our prices are already the most competitive in the market, and all the models listed are in stock. They are not pre-sale products. Unfortunately, we are unable to offer any discounts.

请问能打折吗?

我们的价格已经是市场上最优惠的,而且所列出的型号都有现货,不是预售产品,恕我们无法提供折扣。

Boleh saya dapat diskaun?

Harga kami sudah menjadi yang paling kompetitif di pasaran, dan semua model yang disenaraikan ada dalam stok. Mereka bukan produk pra-jual. Malangnya, kami tidak dapat menawarkan sebarang diskaun.

LOCATION INFORMATION

Where is your business located?

We operate an online store on platforms such as Shopee, Lazada, and TikTok. Our warehouses are located in Subang Jaya USJ, Selangor, and Sitiawan, Perak. Please note that our warehouses are not open to the public, and we do not have a physical store. However, if you are in the Subang Jaya USJ area, we offer meet-up services near our warehouse. If you require delivery arrangements, you will be responsible for the delivery fee.

请问你的门店在哪?

我们在Shopee、Lazada和TikTok等平台上经营在线商店。我们的仓库位于雪兰莪州梳邦再也USJ和霹雳州实兆远。请注意,我们的仓库不对公众开放,我们没有实体店。然而,如果您在梳邦再也USJ地区,我们提供仓库附近的面交服务。如果您需要安排配送,您将需要承担配送费。

Lokasi kedai anda di mana?

Kami mengendalikan kedai dalam talian di platform seperti Shopee, Lazada, dan TikTok. Pusat penyimpanan kami terletak di Subang Jaya USJ, Selangor, dan Sitiawan, Perak. Sila ambil perhatian bahawa pusat penyimpanan kami tidak terbuka kepada orang awam, dan kami tidak mempunyai kedai fizikal. Walau bagaimanapun, jika anda berada di kawasan Subang Jaya USJ, kami menawarkan perkhidmatan temu muka berhampiran pusat penyimpanan kami. Jika anda memerlukan pengaturan penghantaran, anda perlu bertanggungjawab untuk bayaran penghantaran.

WARRANTY

Could you provide information about the warranty terms and procedures for making a warranty claim?

1-year local manufacturer warranty for ENERTZY Portable Power Station and Solar Panel, and 6 months for Power Adaptors.
The Portable Power Station warranty covers the motherboard and battery, excluding damage from human error or water.
Warranty can be claimed by returning it to us or directly to ENERTZY.
Note: Damage from human error or water is not covered.
For warranty claims, contact us or ENERTZY. Thank you!

能提供关于保修条款和提出保修要求的详细信息吗?谢谢!

ENERTZY便携式电源站和太阳能板享有1年本地制造商保修,电源适配器为6个月。
电源站保修涵盖主板和电池,但不包括人为错误或水损坏。
可通过将产品寄回我们或直接寄回ENERTZY保修。
注意:不覆盖人为错误或水损坏。
有关保修事宜,请与我们或ENERTZY联系。谢谢!

Bolehkah anda berikan maklumat tentang terma jaminan dan prosedur untuk membuat tuntutan jaminan?

Jaminan pengeluar tempatan selama 1 tahun bagi ENERTZY Portable Power Station dan Panel Solar, dan 6 bulan untuk Adaptor Kuasa.
Jaminan untuk Portable Power Station meliputi papan induk dan bateri, kecuali kerosakan disebabkan oleh kesilapan manusia atau air.
Jaminan boleh dituntut dengan mengembalikannya kepada kami atau terus kepada ENERTZY.
Nota: Kerosakan disebabkan oleh kesilapan manusia atau air tidak dilindungi.
Untuk tuntutan jaminan, hubungi kami atau ENERTZY. Terima kasih!

OTHER INFORMATION

I need to using this power station to do business (Pasar Malam, Burger Store, Food Track....)

To assist you better, we require information about the electronic device you intend to use and its power consumption in watts. Our products are equipped with a maximum battery capacity of 1500Wh and can support a maximum of 1000 watts. You can calculate the estimated hours of usage using this formula: (Wh ÷ Usage Watt × 0.8 = Hours).
Sample A: 1 Table Fan 60W, 1 LED Light 20W = 80W with 350w 360Wh 90,000mAh Model 360÷80×0.8=3.6Hours
Sample B: 1 USB Fan 10W, 1 USB LED Light 10W = 20W with 350w 360Wh 90,000mAh Model 360÷20×0.8=14.4Hours

What is Wh?

In simple terms, "Wh" stands for Watt-hour. It's a way to measure how much electricity a device uses or how much energy is stored in a battery. Imagine it as a unit to tell you how much power something consumes or holds over an hour. For example, if a light bulb uses 10 watts of power and is turned on for 2 hours, it uses 20 watt-hours of electricity.

For the Modified Sine Wave Portable Power Station, why is the speed of my fan not fast like the speed of the fan plugged into the house?

When using a modified sine wave model on appliances with a motor (such as fans and drills), the spinning speed may not be as fast as it is when using a regular house's plug that is used in households. To ensure smooth operation of such appliances, it is necessary to use a pure sine wave model.

What is the battery type for the Power Station using?

Our product are using Li-ion (Lithium-ion) Battery.

Need to charge how many hours for 1st time charging, and how long will fully charged with Adaptor?

1st time you only need yo fully charge until the adaptor light from RED become GREEN, Fully charged normally it takes about 5-7Hours.

Whats the Warranty policy, got any warranty? How to claim warranty and where to claim warranty?

1 Year Local Manufactuer Warranty
- ENERTZY Portable Power Station
- ENERTZY Solar Panel

6 Months Local Manufactuer Warranty
- ENERTZY Power Adaptors

- Warranty for Portable Power Station covers the motherboard and battery
- However, if there is damage due to human error or water, the warranty will not apply.

Warranty covered by ENERTZY
You can send it back to me for claim warranty Or can send it back to ENERTZY for claim warranty.

For the Modified Sine Wave Portable Power Station, why is the speed of my fan not fast like the speed of the fan plugged into the house?

When using a modified sine wave model on appliances with a motor (such as fans and drills), the spinning speed may not be as fast as it is when using a regular house's plug that is used in households. To ensure smooth operation of such appliances, it is necessary to use a pure sine wave model.

Whats different for Modified Sine Wave and Pure Sine Wave?

Pure Sine Wave: It provides high-quality, smooth, and reliable power, similar to what you get from your power company. It's best for sensitive electronics like PC, TV, and medical devices. (Can use for PC, TV, and medical devices.)
Modified Sine Wave: It's a less refined, choppy version of the power, suitable for basic appliances and tools but not ideal for sensitive electronics. (Can use for Lights, Fans, and charging phones and laptop.)
The main difference is the quality of power: pure sine wave is clean and stable, while modified sine wave is rougher.

We saw someone at tiktok video said 350w can run like microwave, air dryer, air fryer, is it real?

This can be open but cannot be use since microwave, air dryer and air fryer are using more then 350Watt, please don't be misled by the video.